Integration · ServiceTitan

Your AI Agent + ServiceTitan: Scale Customer Communication

Connect your AI agent to ServiceTitan and automate the customer communications that your CSRs don't have time for — at scale.

How It Works

ServiceTitan manages your dispatching and job data. Your AI agent sits on top and handles the customer-facing communications layer: reminders, ETAs, status updates, payment collection, and reviews — triggered by real ServiceTitan job events.

Automated Workflows

  1. 1

    Job booked → appointment confirmation and reminder sequence

  2. 2

    Technician dispatched → customer ETA notification

  3. 3

    Job complete → invoice notification and review request

  4. 4

    Estimate sent → follow-up sequence

  5. 5

    Membership renewal approaching → proactive outreach

Setup Overview

Connect ServiceTitan via API integration. The agent reads job, customer, and dispatch data and writes communications logs back to ServiceTitan. Setup requires ServiceTitan API access (available on Pro+ plans). Takes 45–60 minutes.

Connect ServiceTitan to Your AI Agent

Set up in under 30 minutes. No technical skills required.